We’re confident you’ll see the value in myIQ. However, if you’re not satisfied or facing technical issues, you may be eligible for a refund. Eligibility is based on specific conditions and timing. Please contact our support team for help with refund requests.

Canceling is simple and only takes a few minutes. You can cancel anytime from your account settings. Once canceled, you’ll still have access to myIQ until the end of your current billing cycle.

Each test takes up to 20 minutes to complete and must be taken in one sitting without interruptions. This ensures the most accurate results, so we recommend setting aside focused time before starting.

Yes! You can retake tests after completing recommended training modules. This helps you track your progress and see how your IQ improves over time.

Definitely. Your myIQ subscription works across all your devices — including phones, tablets, and computers. Your progress stays synced automatically.

Yes, your data is encrypted and securely stored. We follow strict industry standards to protect your information and ensure privacy. Your personal and payment details are kept safe and are never shared with third parties.